If you are not satisfied with the ceramics received, Alfajar will change your ceramics by others (same model and reference). You shall be responsible for the direct cost of returning the product, and shipping again.
Products must be in the same condition in which you received them. Please return the item including all documents and original packaging. After reviewing the article, and make sure it is in good condition, proceed to the replacement in those conditions. You assume the entire cost and risk of returning the product / s.